Therapy practices don’t break suddenly. They slowly become overwhelmed by administrative work.
Most therapy practices begin with a clinical mission to help patients improve their mental and emotional health. But as the practice grows, so do the administrative parts of the business to. Tactical Back Office provides pre-trained administrative support for therapy practices, handling scheduling, intake coordination, insurance verification, documentation support, and billing workflows so clinicians can focus on patient care.
Most Staffing Solutions promise help. TBO staffing ensures you are ready for today and tomorrows administrative work.
Up to $3000 cost savings per month
Placement in under 1 week
16 weeks of specialized training
A Back-Office Staffing System Built for Therapy Practices
When administrative work slows down, patient care feels it. In therapy practices the administrative layer quietly controls the pace of the entire organization. When any part of the chain slows down clinicians lose time, patients wait longer, and revenue cycles stretch further out.
Tactical Back Office staffs differently. Every role is supported by:
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Training completed before placement
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Standardized workflows for therapy operations
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Cross-trained coverage
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Ongoing quality oversight
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Clear accountability
Trained on the software you use
Most staffing vendors can show you a resume and a rate. Very few can show you how work stays consistent after the first departure.
Administrative support for the work therapy practices handle every day
TBO staff support the operational fucntions that keep therapy practices running smoothly:
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Appointment scheduling and Calendar management
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Patient intake coordination
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Insurance eligibility verification
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Billing preparation and claims follow up
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Patient communication and reminders
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Documentation and adminstrative support
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Revenue cycle coordination
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Administrative workflow management
These responsibilities form the operational foundation of every therapy practice. Our role is to ensure they stay consistent. For $9.84 per hour per staff member, Tactical Back Office manages HR, payroll, training, and ongoing support.
We Staff Therapy practices of every size and speciality
Psychologists, pyschiartrists, licensed therapists, councelling centers, group practices, child and adolecent, couples and family, substance abuse, telehealth practices, solo practicioners
HOW IT WORKS
01
Speak with us
02
Pick your VA
03
Set a start date
04
Begin work with us
The system provides you with pre-trained staff to do the operational work healthcare practices rely on daily, including: Therapy practices exist to help people improve their lives. Administrative work should support that mission, not compete with it. Tactical Back Office provides trained administrative staff supported by operational systems designed for healthcare environments.
HIPAA compliant.
Cost efficient.
Operationally reliable.
If your practice feels like clinical time is slowly being consumed by administrative responsibilities, this model was designed to address exactly that.
FAQ
What are the actual hours / time zones?
Your VA works the hours you need, aligned to your time zone.
Is there a contract or commitment period?
No long-term contracts. We only require a one month notice period.
Can I start with one TBO staff member and scale?
Yes. Most of our clients start with one and scale easily as your needs grow.
What happens if my TBO staff is sick or quits?
We replace or cover the role at no extra cost, ensuring continuity.
Do I get a dedicated person or a pool?
You get a dedicated VA, backed by a system for continuity and support.
Who manages the day to day of the TBO staff?
You direct the work. We manage the HR, payroll, training and support.
What makes this different from hiring a freelancer or agency?
You get a dedicated staff member backed by a system, not a single individual or a rotating pool.